Contact ZeroLoss
ZeroLoss is run online and serves customers worldwide, so every enquiry is handled by email or through our Telegram community. Choose the address below that matches your question and it will reach the right team directly.
Account and product support
Questions about your account, connecting an exchange, plans or billing: support@zeroloss.ai. Many answers are already in our FAQ.
Partnerships
Referral and partnership enquiries: partners@zeroloss.ai. See the referral programme and franchise programme first for how each works.
Legal
Questions about our Terms of Service or Risk & Liability Disclaimer: legal@zeroloss.ai.
Privacy and your data
Data access or deletion requests and questions about our Privacy Policy: privacy@zeroloss.ai.
Community
Follow announcements and talk to other members on Telegram, X and Instagram. ZeroLoss staff will never ask for your exchange password, API secret or a transfer of funds.
Found a security issue? See our security.txt.