Crypto Trading Bot FAQ

ZeroLoss is a non-custodial automated crypto trading bot that trades USDT futures on your own exchange account through a trade-only API key, so it can place trades but can never withdraw your funds. It runs 24/7 in the cloud, needs no trading experience or settings from you, and is paid through a yearly plan plus a share of monthly profit above a threshold (see pricing).

A crypto trading bot is software that places buy and sell orders on a crypto exchange automatically, following fixed rules instead of a person's judgement. Most bots, including ZeroLoss, connect to your exchange account through an API key and trade there, so your money stays on the exchange. Bots differ in who sets the rules: with many tools you build and tune the strategy yourself, while ZeroLoss runs its own strategies for you. Read more in What is a crypto trading bot?

No. ZeroLoss is built for people who don't want to learn charts or place trades themselves — you connect an account and the automation handles execution.

Getting started with ZeroLoss takes four steps:

1. Create a ZeroLoss account.
2. On your exchange, create an API key with read and trade permission only, never withdrawal.
3. Make sure the exchange's Futures wallet holds at least 100 USDT.
4. Paste the key into ZeroLoss. Your 14-day free trial starts with 7 days of paper trading.

The guide Connecting your first exchange account walks through each screen.

As of October 2026, ZeroLoss connects to these exchanges: Binance, Bybit, BingX, OKX, Bitget, MEXC, Gate.io, KuCoin, HTX and WEEX, plus the Indian exchanges Delta Exchange India, CoinDCX, Bitbns, Pi42 and ZebPay. You connect each one with its own trade-only API key; OKX, Bitget, KuCoin and WEEX also ask for the API passphrase. See supported exchanges for setup notes per exchange.

Connecting an account takes a few minutes. Automation typically begins executing within 24 hours of a successful connection.

Yes. ZeroLoss needs at least 100 USDT in your exchange's Futures wallet when you connect the account; the connection is refused below that. For the paper-trading part of the free trial you choose simulated capital between $100 and $10,000, so you can watch the bot before funding anything.

Example: with 100 USDT in a Binance USDT-M Futures wallet the account can be connected; with 80 USDT the connection screen shows the shortfall.

Yes. Every ZeroLoss plan starts with a 14-day free trial, and no card is required. Days 1–7 are paper trading: the bot simulates trades on live market data with none of your capital at risk. Days 8–14 are a live trial with real trades at reduced size. Billing starts only when the trial ends. Details are on the pricing page.

Yes. The first 7 days of the ZeroLoss trial are crypto futures paper trading: the bot runs the same strategies on simulated capital you choose ($100 to $10,000) and sends a daily summary of what it would have made or lost. Nothing is traded on your exchange during those days. See how the free 7-day paper test works.

Yes. The dashboard is accessible from any mobile browser, so you can check balances, trades, and history from your phone.

No. ZeroLoss runs entirely in the cloud — there's nothing to install on your device.

Automation activates and begins managing execution within the risk boundaries defined for your account. You can check in anytime, but there's nothing further to configure.

Yes. You can revoke the API key from your exchange account at any time, which immediately stops ZeroLoss's ability to place trades.

Non-custodial means ZeroLoss never takes possession, custody or control of your crypto. Your funds stay in your own exchange account at all times, and ZeroLoss only holds an API key that can trade but cannot withdraw.

No. ZeroLoss only ever requests trade-only API permissions. Withdrawal access is never requested, accepted, or used, under any circumstance.

In your own account, on the exchange you connect — the same one you already control, with the same login you already have.

Your funds stay exactly where they are, in your own exchange account. Automation would simply stop running; nothing would need to move.

No. ZeroLoss does not pool, commingle, or transfer funds between accounts. Each account's assets and activity remain independent.

Check the permissions on the API key itself from your exchange's API management page — you'll see exactly what's enabled, independent of anything ZeroLoss tells you.

Read and trade only. Never enable withdrawal permission on a key connected to any automation platform, including ZeroLoss.

Exchange account security (password, two-factor authentication, withdrawal whitelists) is your responsibility, separate from ZeroLoss's role in execution.

No. ZeroLoss only requires an API key and secret with trade-only scope — never your exchange login credentials.

Custodial platforms hold your funds directly or require withdrawal-enabled access; non-custodial platforms like ZeroLoss can only place and manage trades, never move funds out.

ZeroLoss operates a large number of autonomous system units — execution, risk control, monitoring, and governance — that run continuously within fixed parameters.

No. Execution is handled entirely by automated units following predefined logic; there is no manual trading involved.

Core automation runs on ZeroLoss's system-defined logic.

Yes. ZeroLoss automation runs 24 hours a day, 7 days a week in the cloud, so it keeps watching the market while you sleep, with nothing to start, stop or monitor. Running continuously does not mean trading continuously: it only opens a position when its rules are met. See what 24/7 automation looks like.

ZeroLoss trades USDT-margined perpetual futures (USDT-M) on your connected exchange, on Bitcoin, Ethereum and a range of altcoin pairs. Strategies can open long and short positions, so they can act in rising or falling markets. Futures trading must be enabled on your exchange account, and the 100 USDT minimum applies to the Futures wallet.

ZeroLoss runs its own rule-based strategies: each one opens and closes positions according to fixed rules rather than human judgement, and each has its own risk parameters. You cannot change these rules; that is deliberate, as explained in Automation manages risk, it doesn't predict.

Automation can pause due to risk limits, exchange connectivity issues, or account-level settings — it is not designed to trade through every possible condition regardless of risk.

Yes. Trade history, balances, and performance are visible in your dashboard at any time.

No. Automation executes based on market conditions and risk parameters — it may place few or no trades during periods that don't meet its criteria.

Automated risk controls are designed to enforce exposure limits and reduce risk during volatile conditions, rather than chase rapid price movement.

Yes, automation can be paused from your dashboard or by adjusting API key permissions on your exchange.

On almost every exchange the steps are the same:

1. Open API Management in your exchange account and create a new API key.
2. Enable read and futures trading permission.
3. Leave withdrawal and transfer permission switched off.
4. Copy the API key and secret (and passphrase on OKX, Bitget, KuCoin or WEEX) into ZeroLoss.

For Binance, that is Account → API Management → Create API, then tick "Enable Futures" only. Trade-only API keys, explained shows how to check the permissions yourself.

It is safe to give an API key to a trading bot when the key has no withdrawal permission. A trade-only key lets the bot place and close trades but cannot move funds out of your account, and you can revoke it on the exchange at any time. ZeroLoss stores API keys encrypted and never asks for withdrawal permission or your exchange password.

Yes, ZeroLoss supports connecting multiple exchange accounts, depending on your account tier.

You'll need to update the new key in your ZeroLoss dashboard — automation will pause until the new key is connected.

Yes. API keys are stored encrypted and used solely to execute the trade-only actions automation requires.

Most exchanges support IP whitelisting for API keys — check your exchange's documentation, as ZeroLoss's connecting infrastructure IPs are available in your dashboard.

Automation pauses immediately. Trading resumes once a valid trade-only key is reconnected.

Yes. ZeroLoss is a crypto futures trading bot: it trades USDT-M perpetual futures and needs futures trading enabled on your exchange plus at least 100 USDT in the Futures wallet. Spot-only accounts cannot be connected.

Many exchanges support sub-accounts with independent API keys, which can be connected to ZeroLoss the same way as a main account.

Read permission lets automation see balances and open positions so it can manage risk correctly — it does not grant any ability to move funds.

ZeroLoss makes money from the plan subscription and from a 50/50 split of monthly profit above your tier's threshold (3%, 5% or 10%). Example on Autopilot 5K: in an 8% month you keep 6.5% (the first 5% plus half of the extra 3%) and ZeroLoss earns 1.5%; in a 4% month ZeroLoss earns no profit share. No fee is owed on losses.

ZeroLoss plans are a subscription, billed monthly or yearly (yearly saves up to 50%). As of October 2026 the yearly prices are $49.99 for Autopilot, $999.99 for Autopilot 5K and $1,999.99 for Autopilot 10K. On top of the subscription you keep the first 3%, 5% or 10% of monthly profit, depending on tier, and anything above that is split 50/50 with ZeroLoss. Every plan starts with a 14-day free trial. Full details: pricing.

If there's no realized profit, there's no profit share owed — ZeroLoss's share is only calculated against actual realized gains.

Profit sharing is typically settled on realized daily profit, as outlined during account setup.

No. Fee and profit-sharing terms are disclosed at the time of account connection, and our Terms of Service outline the general structure.

No. There is no fee tied to losses — only a share of realized profit, when profit occurs.

Fee terms may be updated; material changes are communicated through the Service, consistent with our Terms of Service.

Card fees, limits, and terms are provided when you join the card waitlist — see the ZeroLoss Card page for current details.

Yes. Cryptocurrency trading carries real risk, and automation does not eliminate the possibility of losses, including significant losses.

No. ZeroLoss does not guarantee profits, specific returns, or protection against losses of any kind.

Liquidation is the forced closure of a leveraged futures position by the exchange when losses use up the margin behind it, which can cost some or all of the funds allocated to that position. Leverage makes liquidation more likely because a smaller price move is enough. Read liquidation risk in plain language.

Isolated margin limits each futures position to the margin assigned to it, so a liquidation can only lose that amount. Cross margin shares the whole futures wallet balance across positions, which gives each position more room before liquidation but means one losing position can draw on the entire balance.

A funding rate is a small payment exchanged between long and short traders on perpetual futures, usually every 8 hours, that keeps the futures price close to the spot price. When the rate is positive, longs pay shorts; when it is negative, shorts pay longs. Funding is paid to or by your account directly on the exchange.

Perpetual futures are crypto futures contracts with no expiry date: you can hold a long or short position for as long as your margin allows, and a funding rate keeps the price aligned with the spot market. USDT-M perpetuals are settled in USDT. See futures trading basics for non-traders.

Risk control units enforce exposure limits and predefined boundaries, but cannot eliminate market risk entirely.

Not automatically. Automated trading removes emotional and inconsistent decisions and applies the same rules every time, but it does not remove market risk: a bot can lose money, and leveraged futures can be liquidated. See the Risk & Liability Disclaimer for the full list of risks.

Some months yes, some months no. No crypto trading bot can guarantee profit, and ZeroLoss does not. Results depend on market conditions, and past results do not predict future ones. ZeroLoss publishes closed trades from real accounts so you can judge for yourself (see a week of real numbers), and the 7-day paper test lets you watch the bot before risking money.

Watch for these warning signs:

• It asks you to deposit funds with the bot company instead of keeping them on your exchange.
• It asks for API withdrawal permission or your exchange password.
• It promises guaranteed or fixed daily returns.
• It shows no real trade history.
• It pressures you to recruit others before you can withdraw.

ZeroLoss never holds funds, never asks for withdrawal permission and does not guarantee returns.

Leveraged futures positions generally carry more risk than spot trading, due to the possibility of liquidation.

Yes. As with any trading activity, you should only allocate funds you can afford to lose.

No. Historical or illustrative figures shown by ZeroLoss are not a guarantee or promise of future performance.

You are responsible for outcomes on your account. ZeroLoss provides automation software only and does not manage funds or provide investment advice.

See our Risk & Liability Disclaimer for complete details.

You share a unique referral link; when someone signs up and connects an account, you earn a recurring share of their trading profit for as long as they stay active.

Commission is recurring and paid on every subscription payment and gas top-up: 10% from the people you invite, 10% from the people they invite, and 5% from the level after that.

No. There is no cap on total referral earnings — income scales with the number of active, profitable accounts you refer.

No. Commission is based on real trading profit, so an inactive referral does not generate ongoing commission.

Sign up for ZeroLoss and generate your unique referral link directly from your dashboard.

Every referral, trade, and commission is visible in your dashboard in real time.

Commission is calculated on realized referral profit and settled according to the payout schedule shown in your dashboard.

ZeroLoss's referral program is available globally, subject to local law and each user's ability to legally use the Service.

No. The referral program is open to anyone and pays recurring commission on the people you invite. Partnerships with communities and businesses are agreed one-to-one — see our partnerships page.

Referral rates and terms may be updated over time; current terms are always shown on the Referrals page.

ZeroLoss talks to communities, trading educators, crypto groups and regional businesses about partnering, and every partnership is agreed one-to-one. There are no fixed franchise packages. Email partners@zeroloss.ai with your name, your country and a few lines about your audience or business, and the partner team will reply by email.

Yes. The referral program pays recurring commission (10%, 10% and 5% across three levels) on every subscription payment and gas top-up, with no agreement needed.

A crypto card that lets you spend your crypto like cash, accepted by 130M+ merchants worldwide.

Yes. The card integrates with Apple Pay and Google Pay for tap-to-pay spending.

The card supports monthly spend limits of up to $1,000,000, depending on account tier.

Card availability is rolling out via waitlist — sign up on the ZeroLoss Card page to be notified.

No. The card and trading automation are separate features tied to your account.

The card is designed for global spending through leading card networks — specific supported currencies are confirmed during card issuance.

Card fees and terms are provided during the waitlist and issuance process.

Cash withdrawal availability depends on card network and regional support — details are confirmed at issuance.

Use the “forgot password” link on the login page to receive a reset link by email.

Yes. We recommend enabling two-factor authentication on both your ZeroLoss account and your exchange account.

Email support@zeroloss.ai from any address and include your account details; support verifies your identity another way before changing the login email. Your exchange funds are unaffected, because ZeroLoss never holds them.

Yes. You can disconnect an existing API key and connect a new one from your dashboard at any time.

Yes. Account and API key data are stored encrypted, with access controls and monitoring in place — see our Privacy Policy.

No. ZeroLoss does not sell personal data to third parties.

Yes. Email privacy@zeroloss.ai to close your account and delete your data, subject to legal retention requirements described in the Privacy Policy. Revoke the API key on your exchange as well.

ZeroLoss is designed for a global audience, subject to local law and each user's ability to legally use automated trading services.

ZeroLoss works on all modern browsers — Chrome, Safari, Firefox, and Edge — on desktop and mobile.

Email support@zeroloss.ai for account and product questions, partners@zeroloss.ai for referral and partnership, legal@zeroloss.ai and privacy@zeroloss.ai for legal and data requests. All channels are on the contact page.

Regulatory status varies by jurisdiction. Review our Terms of Service and disclosures, and confirm local requirements independently.

Using a trading bot through your own exchange account's API is allowed by the exchanges that offer API trading, including every exchange ZeroLoss supports. Whether crypto futures trading is allowed for you depends on your country, so check your local rules; ZeroLoss does not give legal advice.

No. ZeroLoss provides automated trading software only and does not offer investment, legal, or tax advice.

Many crypto bot platforms, such as 3Commas, Cryptohopper or Bitsgap, also connect to your exchange by API, but you choose, configure and monitor the bots yourself. Pionex is an exchange with built-in bots, so your funds sit on Pionex. ZeroLoss differs in three ways:

• It is fully managed: you never set a strategy, grid or DCA rule.
• It is strictly non-custodial and uses trade-only keys.
• Higher tiers include a Capital Recovery Program if the bot's decisions liquidate your account.

Yes. Besides the global exchanges, ZeroLoss supports five Indian crypto exchanges: Delta Exchange India, CoinDCX, Bitbns, Pi42 and ZebPay. You connect them with a trade-only API key in the same way. The 100 USDT Futures-wallet minimum applies, and you are responsible for following Indian tax and crypto rules.

No. Copy-trading mirrors another trader's manual positions; ZeroLoss runs its own automated, rules-based execution rather than copying a person.

Technically possible if permissions don't conflict, but running multiple automated systems on the same account is not recommended due to conflicting order management.

You must be at least 18 years old and legally permitted to use automated trading services in your jurisdiction.

See our Terms of Service, Privacy Policy, Non-custodial Disclaimer, and Risk & Liability Disclaimer.

ZeroLoss is available globally, but you are responsible for confirming that automated trading is legally permitted where you live.

ZeroLoss is operated by ZeroLoss International — see our About Us page for more.

If you see unauthorised activity, first revoke the ZeroLoss API key on your exchange, which stops all trading immediately, then email support@zeroloss.ai. Security researchers can find the reporting contact in our security.txt.