Terms of Service
These Terms of Service ("Terms") govern your access to and use of the website, dashboard, and automated trading software (the "Service") operated by ZeroLoss International ("ZeroLoss," "we," "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Description of Service
ZeroLoss provides automated trading software that connects to a user's own cryptocurrency exchange account via API key and executes trades on the user's behalf, within parameters defined by ZeroLoss. ZeroLoss does not manage funds, take custody of assets, or provide personalized investment advice.
2. Eligibility
You must be at least 18 years old and legally permitted to use automated trading services in your jurisdiction. You are responsible for ensuring your use of the Service complies with local law and your exchange's own terms.
3. Account & API Access
You are responsible for the confidentiality of your account credentials and API keys. You must only provide ZeroLoss with trade-only API permissions — ZeroLoss will never request or accept withdrawal access to your exchange account.
4. Non-Custodial Nature of the Service
ZeroLoss never holds, custodies, or has the ability to withdraw your funds. Your assets remain in your own exchange account at all times. See our Non-custodial Disclaimer for full detail.
5. No Investment Advice
Nothing provided through the Service constitutes financial, investment, or trading advice. Automated execution does not guarantee profit and may result in losses, including total loss of traded funds. See our Risk & Liability Disclaimer.
6. Fees & Profit Sharing
Where applicable, a share of realized profit generated through the Service may be payable to ZeroLoss, as disclosed at the time of account connection. No fee is owed on realized losses.
7. Referral & Affiliate Program
Participation in the ZeroLoss referral or affiliate program is subject to additional program-specific terms, including commission tiers and payout conditions, which may change from time to time.
8. Prohibited Uses
- Using the Service to violate any applicable law or regulation
- Attempting to manipulate markets or circumvent exchange terms of service
- Reverse-engineering, decompiling, or attempting to extract ZeroLoss's automation logic
- Using the Service to facilitate fraud or unauthorized account access
9. Intellectual Property
All software, trademarks, and content associated with the Service are the property of ZeroLoss International or its licensors.
10. Termination
ZeroLoss may suspend or terminate access to the Service at its discretion, including for suspected fraud, abuse, or violation of these Terms.
11. Limitation of Liability
To the maximum extent permitted by law, ZeroLoss International is not liable for any indirect, incidental, or consequential damages — including trading losses — arising from use of the Service.
12. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind, express or implied, including any warranty of uninterrupted operation or profitability.
13. Governing Law
These Terms are governed by the laws of the jurisdiction in which ZeroLoss International is registered, without regard to conflict-of-law principles.
14. Changes to These Terms
ZeroLoss may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
15. Contact
Questions about these Terms can be directed to legal@zeroloss.ai.